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Policies

PAYMENTS
We accept credit and debit card payments through Paypal.

Once your payment has been received, we will begin filling your order. See below for current processing times.

PROCESSING TIMES
Ready to ship items ship within 3-5 Business Days.
Custom orders may take 2-4 weeks.

If an extenuating circumstance arises, we will contact you to let you know your order has been delayed.

SHIPPING
We care about our customers and want all orders to reach their destinations in a safe and timely manner.

If you have any questions or requirements for shipping, please message us prior to submitting your order.

Currently, we ship via USPS only. Domestic packages under 1lb are shipped via First Class Mail (3-5 days) by default, and we use Priority Mail (2-3 days) for larger, heavier orders. International packages are shipped via First Class International Mail up to 4lbs, and we use Priority International Mail for larger, heavier orders. We have the option to upgrade any size order to Priority Mail and, in some cases, Priority Mail Express.

IMPORTANT: The purchase price for all items in an international order is printed on the Customs label. We cannot change this. International buyers are responsible for any and all Customs charges, taxes/VAT fees, and additional postage fees.

OTHER INFO

We will ship items Monday – Friday barring extenuating circumstances.

We are not responsible for any postal service delays and lost packages.

RETURNS AND EXCHANGES
Refunds and returns are handled on a case by case basis. If you are not 100% satisfied with your order, please contact us prior to leaving a negative or neutral review. We love our customers and want to provide you with the best geeky merch, tools, and supplies as possible. Let us know how we can help make your buying experience with us better.